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If you need to stay in contact with us, have questions on your purchase and registration, please do not hesitate to contact us.
We can be reached on Monday – Friday from 9.00am to 6.00pm
If you have any further enquiries, please fill up the form below and we will get in touch with you within 1 – 3 working days. We believe in providing the best customers’ satisfaction to you.
Watsons eShop
💬 WhatsApp 
✉ watsons_cs_eservice@aswatson.com
📞 +852 3697 7699
Customer Service Hotline Office Hours:
🕘Monday to Sunday 9am – 7pm (excluding the first two days of the Lunar New Year)
Watsons Store
💬 WhatsApp
✉ watsons_cs@aswatson.com
📞 Hong Kong +852 2608 8383 Macau +853 2843 6824
Customer Service Hotline Office Hours:
🕘Monday to Sunday 9am – 7pm (excluding the first two days of the Lunar New Year)
MoneyBack Membership Program
✉ moneyback@asw.com.hk
📞 Hong Kong +852 2187 2277 Macau +853 2851 9274
🕘Monday to Sunday 9am – 9pm (excluding the first two days of the Lunar New Year)